As an Engagement and IT Project Manager, I lead people to transform human connections by engaging with others and delivering digitally-enabled solutions.
I help people use management, engagement, marketing, product development and project delivery to succeed in areas as diverse as civics, healthcare, finance and business.
PURPOSE
I live for presence, kindness, joy, authenticity, fitness, love and service. My work aims to nurture fulfilment, inclusion and freedom in our communities. Work is an important part of my life so I value sharing the journey together with my colleagues and the people we serve.
I'm passionate about advancing adoption of digitally-enabled solutions that move our communities toward open digital networks and decentralized organisation. This movement will transform social and economic systems by enhancing autonomy and empowering people to trust and connect like never before.
EXPERIENCE
For 12 years, I've helped people make change, from finance, health and policy organisations, to startups, small business and community movements.
Engagement
I led a marketing and relationship management team to engage thousands of clinicians, increasing health clinic demand by 30%
Marketing
I launched digital marketing and ecommerce for six small-to-medium business freelance clients, generating $1m+ sales revenue
Products
I increased usage of a customer relationship management tool 65% by 200 sales reps; Piloted online risk pricing tool for 100 underwriters.
Project Delivery
I coached project teams to plan, design and implement electronic medication management in hospitals impacting 20,000 clinicians.
Communication
I launched a website for 200 IT staff to collaborate internally and with 40 customer project teams, with 4,000 files and 10,000 monthly visits.
EXPERTISE
I value having the versatility to act on opportunities wherever they are.
Leadership
Certificate IV in Business Management. People leadership, coaching, communication, strategy, business intelligence and planning.
Project Delivery
Certified PMP Project Management, PROSCI Change Management and Accelerating Implementation Professional. Prince2, Agile exp.
Products
CBAP Certified Business Analysis Professional. Business models, canvas, lean, Minimum Viable Product, product market fit and quality metrics.
Marketing
CPM Certified Professional Marketer. Tenders, relationship management, ecommerce, digital, email, SEO, SEM, analytics, advertising, events.
STYLE
To carve new paths through complex human and technical systems, I value practicing broad perspective and transformational servant leadership.
Making change requires careful work - only 1 in 3 projects, 1 in 5 products and 1 in 10 startups succeed...
I'm a believer in transformational leadership styles because vision, charismatic engagement and motivated people are so important to make change.
And I'm a nerd for strategic knowledge areas that cross disciplines to offer broad perspective...
Information Technology
Graduate Certificate in Computer Science. Certified in Bitcoin and Healthcare Systems. Web dev, blockchain, crypto, networks, databases, analytics, AI, UX.
Political Economy
Bachelor of Economics / Political Science. Political economy, complex adaptive systems, public choice, market failure, game theory, reputation, trust.